Privacy policy

When you place an order or contact us, we may collect your name, phone number, email address, delivery address and order details. General technical information — such as your device type, browser and the pages you visit — may also be collected automatically.

We use your information to prepare and deliver your orders, contact you about them, answer your questions and improve our store. We only send marketing messages if you agree to receive them, and you can opt out at any time.

We do not sell your personal information. We share it only as needed with delivery companies to bring you your order, payment providers to process your payment, the e-commerce platform that runs our store, or authorities where the law requires it.

Our store uses cookies to remember your cart and language and to understand how the site is used. You can manage or delete cookies in your browser settings, though some features may not work without them.

We keep your information only as long as needed to serve you and to meet legal and accounting obligations, and we take reasonable steps to protect it from unauthorised access. Payment details are handled by the payment provider used at checkout.

You can ask to see the personal information we hold about you, correct it, delete it, or object to its use for marketing. Just message us and we'll get back to you as soon as we can.

Our products are made for children, but orders are placed by parents and teachers. We do not knowingly collect personal information from children; if you believe a child has sent us their details, contact us and we will delete them.

We may update this policy from time to time; the date at the top shows the latest version. For any question about your privacy, email [email protected] or call +974 7754 1922.